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Shipping policy

Shipping Policy

At BrandBodi Nutrition, we are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below before placing an order.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully received.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • During periods of high demand, promotions, or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times vary depending on your location and selected shipping method.

  • Standard Shipping: 3–7 business days

  • Expedited Shipping (if available): 1–3 business days

Please note that these delivery estimates are not guaranteed and may vary due to circumstances beyond our control.

Shipping Rates

Shipping charges are calculated at checkout based on your delivery location and selected shipping option. Any available free shipping promotions will be clearly displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information (where available). Tracking updates are provided by the shipping carrier.

Shipping Delays

While we work hard to ensure timely delivery, BrandBodi Nutrition is not responsible for delays caused by shipping carriers, weather conditions, customs clearance, incorrect shipping information, or other events beyond our control.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately. We will do our best to update your information before your order ships.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and assist in finding a suitable resolution.

International Shipping

International shipping may be available for selected destinations. Customers are responsible for any customs duties, import taxes, or additional fees imposed by their country's customs authorities.

Contact Us

If you have any questions regarding shipping or your order, please contact us at:

Email: hillcogroupllc@gmail.com

We appreciate your trust in BrandBodi Nutrition and thank you for shopping with us.